Customer Service Analysis drives bottom-line performance through insightful, actionable employee/customer interaction. We have all the tools to make your customers keep coming back.
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Every day, new companies appear, thrive, fade away, get bought out by a larger company or become The Next Big Thing. The risk is significant, but the potential for reward…
The job of a car salesperson is notoriously difficult. Thanks to pop culture portrayals of the profession, most customers walk onto the lot already wary of the establishment’s employees. They…
Customer analytics is a subset of business analytics that focuses on metrics that tell you more about your customers. Where traditional forms of financial and operations analysis only tell the…