Customer support in the digital age
Every day, new companies appear, thrive, fade away, get bought out by a larger company or become The Next Big Thing. The risk is significant, but the potential for reward…Read More
How to improve auto sales on the lot
The job of a car salesperson is notoriously difficult. Thanks to pop culture portrayals of the profession, most customers walk onto the lot already wary of the establishment’s employees. They…Read More
What is Customer Analysis and How Can it Help You?
Customer analytics is a subset of business analytics that focuses on metrics that tell you more about your customers. Where traditional forms of financial and operations analysis only tell the…Read More